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How do I create an account?
Download the Ndovu app from the Google Play Store or Apple App Store, or visit our website. Tap "Register" and fill in your details including your full name, email address, and phone number. You'll receive a verification email to verify your ...
What is Ndovu?
Ndovu is an online investment platform that gives you access to local and global financial markets—all from your phone or computer. We currently offer: Local Money Market Funds (MMF) Available in both Kenyan Shillings (KES) and US Dollars (USD). ...
What is KYC and why is it required?
KYC stands for "Know Your Customer." It's a verification process required by law for all financial service providers in Kenya and globally. Before you can invest through Ndovu, we are legally required to verify your identity. This protects you, your ...
Why was my KYC rejected?
If your KYC verification was not approved, don't worry—it's usually a quick fix. Below are the most common reasons for rejection and exactly what to do for each one. 1. Blurry or Unclear Document Your ID, KRA PIN Certificate, or Passport photo was ...
How long does KYC verification take?
Verification typically takes upto 48 hours from the time you submit complete and correct documents. You'll receive an in-app notification once your account is activated. If your status hasn't changed after 3days, contact our support team by clicking ...